My feet are angry!
I have a colleague who’s been wanting to go to Amore with me. So she finally did last week for the most hiong cross training class I’ve ever attended. And she decided to sign up as well. And I was pleasantly surprised when I was given a $100 spa voucher as some sort of thank you present under the friend recommend friend scheme. I never knew such a thing existed. So, happy la. Free what. I love freebies
Anyway. Enough about my auntiness. I was damn happy reading through the spa brochure. I love reading spa brochures. I really had difficulty choosing one because there were so many and they all sounded so good. Finally I decided on an 80 minute Thai massage today, and I saw that they had a foot massage as well. Super happy!! Cos so many places have foot reflexology. I don’t like that. Very painful usually. I LOVE foot massages. So I took it.
Royal foot retreat they call it. Hmpf. Royal retreat, my foot!
The brochure says:
Be pampered with a royal treat that comes with a peppermint foot polish to exfoliate dead skin cells. Soak your feet in a vibrating warm water tub infused with essential oils before a thorough foot massage using botanical soothing lotion.
Sounds damn shiok right? For $58, I did not expect to spend HALF of the 40 minute session soaking my feet in a tub. The scrub before and the massage after were sorely disappointing. It was like a slow moving movie when you say ‘come on, get to the good part dammit!’ and that supposed good part never arrives, and when the end credits come out, you say ’shit, THAT’S it?’. Soak my feet for 20 minutes in warm water, I also can do it at home, plase!
Worse, the therapist said ‘When was your last facial?’. I said last week. "Oh, would you like to go for another one after this?". For those of you not familiar with the whole facial process, people usually go once every 3 weeks. So I said no thanks cos my husband was waiting for me downstairs.
She didn’t give up. "Do you know about our facial products promotion?". I said yes, my regular therapist at the Simei branch has told me. "Oh, then you know about it. Why don’t you buy from us here?". I said no thanks, because I’ve spent too much money already, and even if I wanted to buy anything, I promised I would get them from my regular therapist.
She had the cheek to say "But it’s the same what, you can buy from me here.". The nerve! Backstabbing colleauges, my least favourite people in the world!! I don’t remember what I said to her but it was curt enough for her not to press on anymore.
Oh wait, maybe the worst part is that I wasn’t even given a personal dark and quiet and relaxing room for this. It was done IN THE WAITING ROOM. Like they couldn’t wait to get rid of me. $58 to be treated like crap.
After the really lousy "royal foot retreat" (puke), I had the $100 voucher but had to pay the remainder right? They asked me in their usual fake spa receptionist voice, "Hi Adora, so how was your massage, Adora?" (I don’t understand why they always see the need to repeat your name so many times. Once is enough to let you know that they remember your name. That’s nice sometimes. But to keep repeating just irritates me).
I said "The Thai massage was good but the foot massage was not worth it".
Shocked expression from receptionist. "Oh what do you mean?"
Me "It was hardly a massage"
"Oh but if you wanted a massage, you should have gone for the reflexology session"
"No I don’t like reflexology sessions and I was very specific over the phone that I wanted a foot massage"
"So you didn’t like it?"
"You asked how I liked it and I gave you my honest opinion. I don’t think it’s worth the $58 you are charging".
And then they IGNORED my comment, and continued processing my payment. Guess what? I will not back down!!! I’m already phrasing my complaint letter. Really, women go to a spa to feel relaxed. The worst you can do is to make them more tensed up than when they stepped in.
And because of that, you have failed as a relaxing spa boutique, Amore Day Spa at Bugis Junction. I choose foot massages at Makboonkrong any time over you
