Uniformity
Saturday, February 24th, 2007IKEA got sale now, did you know? It’s in the papers, it’s on the radio, it’s on TV but whatever. Because of the sale, all of us had to put on the yellow sale t-shirt. It’s a very dangerous thing, that yellow t-shirt. En route from office to restaurant to buy lunch, you could probably get stopped about 8 times, half of which for questions that you probably can’t answer.
Our part-timers kinda played us out cos all 3 of them kena that army recall thing. You know, that kind where they flash "Treasure Chest" or "Silver Coin" or "Blinking Idiot" on TV and your boyfriend/husband has to drop whatever he’s doing and rush back to camp.
So because we were 3 people short, we had to pump our own balloons and give them out. Which was no problem at all. Sometimes mindless jobs can be quite fun. While walking around and giving balloons, I encountered Madam Mop.
Madam Mop (MM) : Excuse me, do you have those pails?
IKEA balloon part time part-timer (Adora/A) : What kind of pails?
MM : Those kind to mop the floor one
A : I don’t believe we have those kind of pails but we do have pails upstairs at the kitchens department
MM : I go upstairs, they ask me to come downstairs. I go downstairs they ask me to come upstairs. I come here, I’m smiling, I come down, I’m smiling. Now I’m not smiling anymore. Where are your pails?!
A : We don’t have any pails for mopping floors (if you use a plastic wastepaper basket to hold water to mop the floor, what can I do if you want to call it a mop-floor pail?)
MM : You better ask them to teach you things
(At this point I’m damn pissed, but when I’m damn pissed, I’m usually damn good at being sarcastic. So I put on a very angelic face)
A : Ask who?
MM : Ask your management! To teach you things! You have to know what kind of products you have!
Note: I do agree with her to a certain extent. But when there are 6,500 products in the store, can you expect people to remember all 6,500 of them? Come on, if that’s possible then why do people misplace things IN THEIR OWN HOME all the time?
I don’t remember what I said to her but an angelic face with a bunch of balloons really helped
MM : I have bought a pail here before! You’re forcing me to write a complaint letter!
A : But we really don’t have mopping pails, ma’am.
She stomps off. So just case I was wrong, I checked with 2 people who had a total of 50 years working experience in IKEA. Do we or do we not have pails for mops in IKEA? And the final answer is no, we have never had them. The closest would be that she either bought them from Cold Storage when we were in Katong, or Home Fix-it which is part of the IKEA building, but not part of the store. Which makes her a liar. I hate liars.
Come to think of it, it makes sense doesn’t it. IKEA is from Sweden, the products are designed in Sweden, and do Swedes MOP their floors? I really think it’s only an Asian thing huh?
Anyway the founder is not my grandfather and I have no say in anything so I cannot influence them to design mop pails. But just pretending that I do. Fair enough, if they can design chopsticks, why not pails for mops right? How many other people around the world use chopsticks and how many other people use mops?
So if we design pails for mops, and the only market is Asia, we wouldn’t produce all that many, would we? And by doing that, the cost of production goes up because volume is low, which means the final selling price will be high too. Which means it could probably be $5. For a pail that you can buy at your neighbourhood shop for $1. So that would mean, IKEA would be stuck with thousands of $5 pails that no one would want to buy.
So even if the founder was my sugar daddy, and I could flutter my eyelashes at him to influence anything, I would still say no to mop pails.
What I don’t understand is how and why some people think they are better than others just because ‘the others’ are wearing a uniform. The guy who flies the plane you’re on wears a uniform, does that make him any lesser of a person than you? If you think about it, he probably earns twice you’re earning and works half the hours.
Jamie Oliver has his own swanky restaurant doesn’t he? If he’s cooking, he’s got an apron on, and probably a chef hat. And he’s FAMOUS. AND rich.
Who’s the better person now?
Oh ok, so if you think these guys not to be looked down upon, do you think the same of the stewardess who serves you coffee and tea? She’s to be looked down upon because she’s ONLY an air-bound waitress right? Or the waiters that take your orders in the restaurant? See where you’re double standarded?
I know there are some horrible service staff out there (hey I’ve gotten my fair share of meanies), but generally I think most of them are nice. And even if they’re not, try to give them a break la. YOU try standing for 12 hours in heels. Do you think you’d have a smile on your face at the end of the day?
"But I pay for my meal, so I should get good service". Good service yes, but that doesn’t mean your measly $50 entitles you to treat a fellow human being like shit.
Look into the mirror before you start treating other people like dirt. You wouldn’t like to be on the receiving end.





